SugarCRM
For SugarCRM's latest contributions to VietnamTimes, see below:
New Research From SugarCRM Reveals a Customer Relationship Crisis
19/02/2021 14:00
CUPERTINO, CALIFORNIA - Media OutReach - 19 February 2021 - Fueled by lack of visibility into customer data, companies are facing a customer relationship crisis. Fifty-two percent of sales professionals in Australia believe that their CRM systems are unfit for purpose, while customer churn is costing mid-market companies an average of US$5.5M per year each, according to a new CRM and Sales Impact Report from SugarCRM. The research reveals that many businesses lack the necessary tools to provide the kind of customer experience that will keep them competitive. Besieged with status quo CRM systems, sales leaders are
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