The Rapidly Expanding India’s E-Commerce Landscape

Over the last decade, India has experienced rapid expansion in India’s digital space, with India’s e-commerce sector expected to reach INR 4,416.68 billion by the end of 2024, and with an annual growth rate of 11.45% to reach INR 7,591.94 billion by 2029. India has turned out to be the second largest online shopper base globally in 2030, with nearly 500-600 million online shoppers.
August 04, 2024 | 07:00

The three factors that are necessary conditions for the growth of e-commerce are penetration of the internet, increase in smartphone users, and rising incomes. India, over a very short span of two decades, has experienced all three phenomena simultaneously. The rising internet penetration at an accelerated pace across urban and especially rural areas has led to a strong boost to the e-commerce sector. The explosive internet penetration and adoption with more than 900 million internet users BY September 2023 have been brought about by affordable smartphones, and cheaper data tariff.

The interesting aspect of the Indian e-commerce boom is that it is not only concentrated in the Tier-1 cities, but it is rather merged as a phenomenon driven massively by Tier-2, Tier-3, and Tier-4 cities, reflecting achievements in last-mile delivery. The quick commerce market within India's hyperlocal mobility sector like Zomato and Swiggy is expected to reach a humongous market size of USD 5.5 billion by 2025. It has been noted that 60 percent of online orders come from Tier 2 and above cities.

By 2025, according to a report by the Indian School of Business and Ecom Express, Indians will be spending about $140-160 billion, with tier 2 cities being the torchbearers of online shopping, given the massive volume of their online orders. Often consumers in Tier 2-4 cities have very limited access to physical stores and premium brand choices, and this barrier is effectively broken by the online shopping platforms. The rising demand from the smaller towns and cities, reflects the growing aspirations, stronger purchasing power, and easy access to technology pan India. With a heavy volume of orders coming from small towns/ cities and rural areas, this reflects a story of not just booming e-commerce, but also regional development.

There is also a growing relevance, due to government initiatives of rural-centric e-commerce due to a boost in demand in the small towns and rural areas by 2026. With 100% FDI allowed under automatic route in B2B E-commerce and in the marketplace model of e-commerce, provides a robust boost to the e-commerce sector. The government policy is also concerted to expedite the expansion of e-commerce in India like BharatNet initiatives, with an outlay of INR ~61000 Cr, which boosts rural broadband penetration under Digital India to enhance broadband connectivity to India's 2,50,000 Gram Panchayats.

Not just an internal expansion, India has also taken an outward-looking role in the field of e-commerce. Considering its potential in the global e-commerce space, India, in its recent budget, has announced the establishment e-commerce export hub to push forth online trade. The agenda of the government is to create a streamlined regulatory and logistics environment to support e-commerce. These hubs are expected to offer a range of services, including export clearances, warehousing, custom clearances, warehousing, product handling and many other services. The establishment of e-commerce hubs is expected not only to augment India’s position as a global e-commerce player, but also to target the macroeconomic agenda of employment generation and economic growth. The Directorate General of Foreign Trade (DGFT) is also collaborating with the Reserve Bank of India (RBI) and the Indian banking association to streamline the process of export credit availability.

The potential of its growth can be gauged from the fact that the e-commerce market is expected to reach US$ 350 billion by 2030.

An important aspect of Indian e-commerce is the excessive innovation in terms of technology. Indian e-commerce space is marked by the development and usage of advanced algorithms to predict consumer demand, and excessive use of data analytics to optimize inventory management. To ensure quick last-mile delivery, the technology innovation is also ensuring route optimization softwares and automation and robotics to enhance the speed and accuracy of warehouse operations.

Thus, the impressive growth in the Indian e-commcerce landscape is a result of various economic and social factors, highly complimented by advancements in technology. This rapid rise in internet users and smartphone penetration coupled with rising incomes, along with growing aspirations and purchasing powers across regions, has assisted the growth of India’s e-commerce sector. The boom in e-commerce is also the outcome of various government initiatives and rapid advancements in technology to ensure the rampant expansion of delivery services. In the future, we not only accept the e-commerce statistics to balloon up, and increase its contribution to the national GDP, but we accept the phenomenon of e-commerce to derive regional development and enhance India's international trade.

Tarah Nguyen
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