The 14 awards, including six Excellence Awards and eight Outstanding Awards (see Table 1), cover various areas including life and health protection, wealth growth, quality customer service, and digital experience, demonstrating FWD's achievements in its customer-led strategies and the effective integration of innovative technology into its insurance products and services.

Ken Lau, FWD Managing Director of Greater China and Hong Kong Chief Executive Officer, said, "This is a huge recognition for our team's hard work, commitment and dedication to consistently pursue the highest standards year after year. Receiving these many awards from Bloomberg, a respected media platform inspires us to continue to innovate and improve our customers' experiences. We'll continue to design new products, value-added services and engagement means to create a simpler, faster and smoother insurance experience for everyone, following our brand vision of changing the way people feel about insurance."

FWD has set new records again for its innovative health and wealth products and services, covering its industry-leading Voluntary Health Insurance Scheme (VHIS), "vPrime Medical Plan" (Certification number: F00045) which offers comprehensive health protection at affordable premiums and rehabilitation support for its customers; The "PREMIER THE ONEcierge" and "MINDcierge"¹ provide one-stop professional health and consultation services across Asia; "MyCover" for critical illnesses, "MyTerm" for term life insurance and "MaxFocus Vision Insurance Plan" for wealth planning.

FWD's performance has been recognised by customers and praised by the industry. FWD was top 3² in Hong Kong for the first-year premium of new business; top 4² in Hong Kong in the number of new business policies; top 1³ in best value of money of insurance products and services; the Hong Kong Federation of Insurers Voluntary Health Insurance Award Winner⁴; and 97% of customers felt satisfied with FWD's buying experience⁵. This showcases FWD's accomplishments in both business development and the commitment to building a distinctive brand.

The vPrime Medical Plan (Certification Number: F00045) is underwritten by FWD Life Insurance Company (Bermuda) Limited (incorporated in Bermuda with limited liability) (VHIS provider registration number 00036). The above information does not contain the full terms.

Table 1: List of 14 awards won by FWD at the Bloomberg Businessweek Financial Institution Awards 2022

About FWD Hong Kong and Macau

FWD Hong Kong & Macau are part of the FWD Group, a pan-Asian life insurance business with approximately 10 million customers across 10 markets, including some of the fastest growing insurance markets in the world.

FWD Hong Kong has been assigned strong financial ratings by international agencies. It offers life and medical insurance, employee benefits, and financial planning. FWD Macau provides a suite of life and medical insurance.

FWD is focused on making the insurance journey simpler, faster and smoother, with innovative propositions and easy-to-understand products, supported by digital technology. Through this customer-led approach, FWD is committed to changing the way people feel about insurance.