GrabVietnam Pauses All Services in Hanoi

Ride-hailing giant Grab in Vietnam has suspended two more of its services in Hanoi, GrabExpress and GrabMart, amid the city’s Covid-19 lockdown.
July 28, 2021 | 16:25
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Ride-hailing platform Be has suspended all services starting Tuesday, while Grab limits drivers’ working hours to daytime amid the fourth Covid-19 wave.

Be’s services in Hanoi and Ho Chi Minh City would be halted until August 1 or until further notice, following the company considering all possible options and adopting the most prudent, according to the vnexpress.

"We understand the halt of transport services during this time could cause inconvenience to customers and affect the income of drivers as well as company revenues," a spokesperson said.

"But we believe this decision would help contribute to the fight against Covid-19 and ensure the well-being of our customers, drivers and the community."

Grab motorbike drivers wait for orders at Aeon Mall Ha Dong Supermarket in Ha Dong District, Hanoi on July 7, 2021. Photo by VnExpress
Grab motorbike drivers wait for orders at Aeon Mall Ha Dong Supermarket, Hanoi on July 7, 2021. Photo by VnExpress

Starting July 26, HCMC only allows shippers to transport essential goods while requiring strict social distancing measures.

In Hanoi, most delivery platforms have been suspended as the city enters its fourth day of a 15-day social distancing period.

The ride-hailing giant has suspended two more of its services in Hanoi, GrabExpress and GrabMart, amid the city’s Covid-19 lockdown.

It had already suspended GrabFood and ride-hailing services GrabCar, GrabBike and GrabTaxi on July 24 along with other ride-hailing companies Be and Gojek.

The city Department of Transport said it has granted permission for nearly 700 delivery people to work during the 15-day social distancing period.

No one working for any digital ride-hailing platform is registered.

Hanoi last Friday announced a 15-day social distancing order starting 6 a.m. last Saturday amid rising coronavirus concerns in both the capital and nationwide.

The city has recorded 1,007 local Covid-19 cases in the fourth coronavirus wave that struck Vietnam in late April.

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Tarah Nguyen

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