October 28, 2020 23:33 | About us
Language: Tiếng Việt | ພາ​ສາ​ລາວ | ខ្មែរ | русский | 中文

US aids Vietnam to enhance business satisfaction

10:41 | 23/06/2020

On June 22, the US Agency for International Development (USAID) collaborated with the Vietnam Chamber of Commerce and Industry (VCCI) and the General Department of Vietnam Customs (GDVC) to launch a report assessing the corporate satisfaction in processing administrative procedures via the National Single Window System (NSW).

why japan put forth business travel with vietnam thailand instead of us and china Why Japan put forth business travel with Vietnam, Thailand instead of US and China?
alliance of business for environment launched in vietnam Alliance of Business for Environment launched in Vietnam
business association of thai vietnam supports community to overcome the covid 19s consequences Business Association of Thai-Vietnam supports community to overcome the COVID - 19's consequences
us aids vietnam to enhance business satisfaction
Announcement of the report "Business Satisfaction and Time Needed to Carry Out Administrative Procedures through the National Single Window" (Photo: The US Embassy)

The seminar announced the results of a survey entitled “Business Satisfaction and Time Needed to Carry Out Administrative Procedures through the National Single Window” conducted by the USAID, VCCI, and GDVC from September 2019 to March 2020, according to VOV.

The National Single Window (NSW) is a one-stop-shop for customs clearances. It is expected to help simplify import/export administrative procedures in compliance with international practices and standards.

The launching ceremony saw the attendance of USAID/Vietnam Deputy Mission Director Craig Hart, Deputy Minister of Finance Vu Thi Mai, VCCI Chairman Vu Tien Loc, and more than 100 representatives from the private sector and government agencies. At the seminar, delegates discussed major conclusions of the report, the role of the NSW system, and current trade reforms in Vietnam.

us aids vietnam to enhance business satisfaction
At the launching ceremony (Photo: VOV)

In his opening speech, VCCI Vice President Hoang Quang Phong said the survey attracted contributions of around 3,100 businesses about 12 administrative procedures and public services that are most processed on the National Single Window.

Surveyed procedures are managed by the State under the Ministries of Industry and Trade, Transport, Agriculture and Rural Development, Science and Technology, and Health. According to respondents, these services considerably helped them save time and costs.

Dau Anh Tuan, head of the VCCI Department of Legal Affairs, shared that almost all the major functions of the window are operating smoothly, with 95 percent and 93 percent of respondents discovering it easy and relatively easy to use. However, 27 percent were dissatisfied with connectivity errors, 20 percent complained that processing remains slow, and 26 percent faced difficulties in imports quality inspection procedures.

Businesses and associations representatives offered suggestions to accelerate electronic payment, handle challenges in the use of digital signatures, and supply utilities to support firms on the window. Ministries and agencies were also demanded to improve transparency and simplify document forms, reported by VNA.

us aids vietnam to enhance business satisfaction
USAID will support Vietnam with major trade facilitation tools such as the NSW (Photo: Vietnam Plus)

For the past two decades, Vietnam has grown to be one of the most open economies in the world. However, due to inefficient border procedures, Vietnam is slow in improving its trade competitiveness. The specialized inspection of Vietnam involve multiple ministries, leading to major delays in border clearnaces, causing traders time and money, and hurting small and medium enterprises (SMEs) the most.

Over the past two years, the USAID Trade Facilitation Program has cooperated with the GDVC, VCCI, and other partners to reduce the trading time and cost in Vietnam. Particularly, in July 2019, the USAID and Vietnam’s Ministry of Finance launched a five-year USAID Trade Facilitation Program, which aimed at supporting the Vietnamese government to deploy a risk management approach to customs and a specialized inspection. This will help Vietnam to achieve its development goals while reducing trading time and costs.

As the Vietnam-US trade last year to grow over US$ 77.6 billion, the USAID said it will keep actively support the Vietnamese government and private sector to implement reforms and enhance the business satisfaction with major trade facilitation tools such as the NSW, Lao Dong reported.
american teacher gets 21 years in jail for child sexual abuse in cambodia American teacher gets 21 years in jail for child sexual abuse in Cambodia

A former American teacher in Cambodia was sentenced to 21 years in prison by the US federal court for engaging and attempting to engage in ...

an american artist in great love with vietnams moutainous areas An American artist in great love with Vietnam's moutainous areas

With the love for the mountainous landscapes of Vietnam, the American artist Alex Hagendorf chose to reside in Cao Bang, northern Vietnam. Here, he can ...

us digital nomad im glad i chose vietnam to self quarantine US digital nomad: ‘I’m glad I chose Vietnam to self-quarantine’

Tasha Prados, a digital nomad who was traveling around Asia when the COVID-19 pandemic first broke out, decided to fly from Thailand to Vietnam to ...

Candy Lee