Phuong Uyen Tran at Tan Hiep Phat: An employee, A manager, A director

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Phuong Uyen Tran (R), her father (M) and her sister

Phuong Uyen Tran shared about her journey and her roles in Tan Hiep Phat in the book "Competing with Giants":

The next stage of my journey at THP had begun.

My father always encourages his children to take risks so that we can learn from our mistakes. His view is that if I am not failing enough, then I am not taking enough risk. Another one of his favorite sayings runs thus: "When the boat sets out to sea, it is enough, likely to encounter storms. The challenge is learning to control the bor when that storm comes."

My father remains a hard taskmaster and he still scolds those he loves dearest, although he now has a much better understanding of why his childhood has made him thus. My father does not get angry very often, but on the few occasions when he does, I have learned how to stay calm and in control of the situation.

I find the most effective way to deal with the situation is to simply touch his arm. It brings him back into the present and reminds him that he is faced with another human being.

Getting defensive or fighting back does not work with him—and is generally not a good way to deal with anyone in life. As the famous saying goes, you cannot control other people, only your own reaction. So, I do not outwardly react. I simply ask what I can do to help.

With this response, people do not feel they have been backed into a corner, nor do they feel bad about their emotional outpouring and project that negativity back onto you. It really helps to defuse the situation and, foster constructive agreement.

And then there was THP and my parents, to whom I wanted to so much. After a great deal of back and forth, my father told me that I should make my own decision. He agreed that THP was not an easy company for any employee let alone a family member. He accepted that he could be a difficult boss.

Phuong and her farther

Then he told me about an opportunity that would make a challenging but interesting entry point for me at THP. He was about to turn the company from a paper-based one to a digital one by implementing enterprise resource planning (ERP).

He said it would be a vet-the-business event and one that would expose me to every corner of the organization. I knew it would be years before I would have that kind of opportunity elsewhere. So, I accepted a job as an assistant to the marketing director.

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